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Emergency information

If someone is seriously unwell, act immediately. Do not wait for an online response.

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This platform is not an emergency service

PulseGrid does not dispatch ambulances and its symptom checker is not monitored in real time. Call your local emergency number or go to the nearest emergency department now. If you are with someone who is unresponsive or not breathing normally, start first aid and call for help.

Ghana emergency numbers

Confirm these with your local facility before relying on them

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112 · National emergency number
193 · National ambulance service

Emergency numbers can change and may differ by region or network. Save your local clinic and hospital numbers in advance, and confirm the correct numbers with your facility. In some areas the ambulance service may be limited; arrange safe transport without delay.

What to do

  1. Make the area safe and stay with the person.
  2. Call the emergency number. Give your exact location, the person's age and what happened.
  3. Follow the dispatcher's instructions. Do not move someone with a suspected spinal injury unless they are in immediate danger.
  4. If trained, begin CPR or first aid. Use an AED if one is available.
  5. Bring identification, medicines and any health record you can find.
  6. Do not give food or drink to someone who is unconscious or struggling to breathe.

Danger signs that need urgent help

These are general warning signs, not a complete list. When in doubt, seek care.

Adults
Chest pain, pressure or pain spreading to the arm, jaw or back
Severe difficulty breathing or blue lips
Sudden weakness or drooping on one side of the face or body
Loss of consciousness, confusion or a seizure
Heavy bleeding that will not stop
Severe allergic reaction with swelling or breathing trouble
Children
Very fast or difficult breathing, or chest indrawing
Unable to drink or breastfeed, or vomiting everything
Unusually sleepy, floppy or difficult to wake
Convulsions or a stiff neck
High fever in a very young infant
Signs of severe dehydration: sunken eyes, no tears, no urine
Pregnancy
Severe headache, blurred vision or fits
Bleeding from the vagina at any stage
Severe abdominal pain or a hard, tender belly
Fever with chills during or after pregnancy
Reduced or absent baby movements
Water breaking before the baby is due

Non-emergency concerns

For symptoms that are not an emergency, use the symptom checker or book a consultation. A clinician reviews every triage submission, but this is not a real-time emergency channel.

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